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All products come with one year warranty from date of purchase.
Covered for the chain & enclosure under normal wearing conditions.
With wear & tear, any plated jewellery will eventually tarnish over time.
Does not cover for personal or accidental damages including cracked, broken glass or earring post.
If your item is
over the one year warranty or has personal damages
we can provide repair service. Conditions apply.
All products come with one year warranty from date of purchase.
Covered for the chain & enclosure under normal wearing conditions.
With wear & tear, any plated jewellery will eventually tarnish over time.
Does not cover for personal or accidental damages including cracked, broken glass or earring post.
If your item is
over the one year warranty or has personal damages
we can provide repair service. Conditions apply.
The “Essence” collection in Australian sand that we make is not waterproof. Watch out for water damage.
Many factors can influence the condition of jewellery. Take care to avoid humidity or heat as this may cause condensation inside the glass enclosure.
Do not wear in the shower or while washing or swimming.
Avoid sleeping with your jewellery, as this will cause extra wear & tear.
Avoid carrying the jewellery in your bag to avoid any substantial damage.
Always protect your jewellery from knocks, scratches & drops as this may cause substantial damage.
Strongly recommend storing our jewellery in a jewellery box while carrying in a bag to avoid any kind of damage.
Recommended to store in a jewellery box or a fabric pouch and to clean with a soft cloth.
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Take 10% off your first order
Enter the code below at checkout to get 10% off your first order