Below FAQ are some common concerns of our clients. If you have other questions, please just send it to firstname.lastname@example.org.
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Oli&J accepts returns for any item within a 15 days period.
We do accept exchanges for any items within a 15 days period if the product is in immaculate condition and hasn't been worn or damage.
Please note that shipping costs for returns & exchange will not be covered. In your return, postage and handling costs will also be deducted from your refund.
Items that show signs of wear or damage will not qualify for a return.
Send your order to the address indicated with your name and email address.