Our Australian sand jewellery that we make is not waterproof. Watch out for water damage.

We strongly advise against exposure to excessive humidity or heat, as this may lead to condensation inside the glass enclosure.

Many factors can influence the condition of jewellery :

  • Do not wear in the shower or while washing or swimming.

  • Avoid sleeping with your jewellery, as this will cause extra wear & tear.

  • Always protect your jewellery from knocks, scratches & drops as this may cause substantial damage.

  • Exercise caution to prevent excessive pulling on the chain, as it can snap and break.

  • Strongly recommend storing our jewellery in a jewellery box while carrying in a bag to avoid any kind of damage.

We recommend storing it in a jewellery box or a fabric pouch and cleaning it with a soft cloth for optimal care.

Get in touch

If your item exceeds the one-year warranty period or has incurred personal damages, we can provide repair service. Simply email us, and we'll promptly provide you with a personalized quote.

Fill out the form below and we will get back to you shortly :