SHIPPING INFORMATION

Important information for our valued international customers:

We would like to inform you that currently all our orders are shipped from Paris, France. We are aware that this may affect delivery times and we sincerely thank you for your patience and understanding.

Estimated delivery times:

Preparation and shipping: Your order is carefully prepared and ready to be shipped within 2 to 4 working days maximum.

International deliveries: For our international customers, the waiting time varies between 10 and 20 business days. A little patience for a lot of satisfaction!

Deliveries within France: Once ready, expect to receive your purchases within 2 to 5 working days.

It is important to note that delivery times may vary depending on your geographic location and customs clearance procedures specific to each country.

We do everything we can to ensure that your order reaches you as quickly as possible. We understand that waiting for your order can be a source of impatience. This is why we strive to make this process as smooth and quick as possible.

Do not miss :

Immerse yourself in the world of our creations! From July 2nd to October 28th, discover our showroom nestled in the heart of Paris, at 15 Rue Debelleyme, 75003 Paris. All your orders will be carefully prepared and shipped directly from the City of Lights. Come visit us and get inspired!

EXCHANGE & RETURNS

At Oli&J, your satisfaction is our priority. We understand that sometimes an item doesn't quite meet your expectations. That's why we offer a flexible returns policy to ensure you have a hassle-free shopping experience.

Returns: You have up to 15 days after receiving your order to decide if the item is right for you. If you wish to return it, make sure it is in the same condition as when you received it - unworn and undamaged.

Exchanges: Likewise, for any exchanges, please return the item to us within 15 days. We are happy to exchange any product that returns to us in pristine condition, ready for a new adventure.

Please note: We remind you that shipping costs for returns and exchanges are not covered by Oli&J. When making a return, the initial shipping and handling costs will be deducted from your refund.

It is important that returned items show no signs of wear or damage to be eligible for a return or exchange. We examine each returned item carefully to ensure its condition.

We thank you for choosing Oli&J for your purchases and we are committed to making your experience as pleasant and simple as possible.